Terms of Service
Effective Date: August 1, 2025
Welcome to Oniva.io. These Terms of Service ("Terms") govern your access to and use of Oniva.io (“Oniva”, “we”, “our”, “us”), including our website builder, AI-powered content tools, templates, and associated services (collectively, the “Services”).
By accessing or using Oniva.io, you acknowledge that you have read, understood, and agree to be bound by this Terms of Service and our Privacy Policy.
1. Overview of the Service
Oniva.io is an AI-powered website builder designed to help users create professional websites faster. We use artificial intelligence to select templates and copy based on the information you provide. You can choose from both free and paid plans depending on your needs.
2. Eligibility
You must be at least 13 years old (or the minimum legal age in your country) to use Oniva.io. If you are using the Services on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.
3. Account Registration and Security
To access most features, you’ll need to create an account. You agree to:
- Provide accurate and current information;
- Keep your login credentials secure;
- Accept responsibility for all activity under your account.
We reserve the right to suspend or terminate your account if we suspect misuse or breach of these Terms.
4. Plans & Payments
We offer:
Free Plan: Users can create and publish a website with limited features and Oniva branding.
Paid Plans: Offer access to additional features such as custom domains. Prices and features are listed on our Pricing page and are subject to change.
You agree not to abuse the free plan. We may impose reasonable restrictions or request an upgrade for excessive usage.
4.1. Refund Policy
All payments made to Oniva.io are non-refundable, including subscription fees, upgrades, and renewals. Once a charge is processed, it cannot be reversed or partially refunded, even if you stop using the service before the end of your billing period.
We encourage users to explore our free plan before upgrading to a paid subscription to ensure Oniva meets their needs. If you believe you were charged in error, please contact us at hello@oniva.io, and we’ll be happy to review the case.
5. AI-Generated Content
Our AI assists with layout suggestions and content writing, based on the input you provide. However:
- AI outputs are generated automatically and may not be accurate, appropriate, or legally compliant.
- You are solely responsible for reviewing, editing, and ensuring the content is suitable before publishing.
We recommend not publishing sensitive or regulated content (e.g., legal, medical, or financial advice) without expert review.
6. Your Content and Responsibilities
By using Oniva.io, you retain full ownership of all content you upload or create (“User Content”). However, you grant us a license to:
- Host and display your content;
- Use it to operate, support, and improve our Services.
You are solely responsible for:
- Ensuring you have the rights (e.g., copyright, licenses) to use all content, images, and assets;
-Not publishing content that is illegal, harmful, deceptive, defamatory, harassing, obscene, infringing, or discriminatory.
We may remove any content that violates our policies or puts our platform or users at risk.
7. Use of Your Website for Marketing
By default, we may display your published website on our showcase or marketing materials. If you prefer to opt out, contact us at hello@oniva.io.
8. Intellectual Property
All materials provided by Oniva.io—including software, templates, design assets, logos, and documentation—are the intellectual property of Oniva or its licensors. You are granted a limited, non-exclusive, non-transferable license to use these materials solely for your website(s) created through the platform.
You may not copy, resell, reverse engineer, or exploit any part of the Services without express written permission.
9. Custom Domains
Paid users can connect custom domains. You are responsible for:
- Purchasing and managing your domain;
- Proper DNS setup;
-Renewing your domain on time.
We are not liable for downtime or errors caused by incorrect domain configuration.
10. Third-Party Services
You may integrate third-party services (e.g., analytics, forms, payment gateways). Oniva is not responsible for:
- The availability or functionality of these services;
- How they collect or process your data.
Use them at your own discretion and review their respective terms.
11. Beta Features
From time to time, we may release beta features for testing purposes. These features may be unstable or incomplete and are offered “as-is.” We make no guarantees about performance or continued availability.
12. Feedback and Suggestions
We appreciate feedback from our users and welcome ideas that help improve Oniva.io. By submitting any comments, suggestions, feature requests, or ideas regarding the platform (“Feedback”), you acknowledge and agree that:
- Your Feedback is entirely voluntary;
- We may use, implement, or incorporate the Feedback into Oniva.io without obligation, compensation, or attribution;
- We may develop similar ideas independently or receive similar suggestions from other users;
- You grant us a perpetual, worldwide, royalty-free, irrevocable license to use, reproduce, distribute, and create derivative works from the Feedback in any way related to the operation, development, or promotion of Oniva.io.
Please don’t submit any confidential or proprietary information as Feedback. If you do, you agree that we are not under any confidentiality obligations regarding it.
13. Publicity and Showcasing Rights
We’re proud of the websites created on Oniva.io and may showcase public websites built on our platform as examples of what’s possible.
By using Oniva.io, you agree that:
- We may display your public website (title, design, and content visible without login) on our marketing channels, social media, templates gallery, newsletter, and other promotional materials;
- This usage helps other users see real examples and get inspired by what can be built with Oniva.io;
- You may opt out of this by contacting hello@oniva.io with a clear request to not feature your site.
We will never use private, unpublished, or restricted-access websites for marketing purposes without your explicit permission.
14. Restrictions
By using Oniva.io, you agree to use the platform responsibly and in compliance with these Terms. You may not, under any circumstance:
- Resell, redistribute, or sublicense any part of the templates, design components, or code generated by Oniva.io;
- Manually or programmatically download HTML, CSS, or JS code from the platform;
- Modify or remove Oniva’s branding or copyright notices using custom code, especially in free or trial plans;
- Upload or embed malware, crypto-mining scripts, or other malicious software into websites built with Oniva;
- Upload content or files that are illegal, infringing, or prohibited under applicable law;
- Drive excessive traffic to a hosted site in a way that disrupts platform performance or overloads infrastructure;
- Create or host phishing, adult, or deceptive websites using our platform;
- Make changes to the application’s core code, reverse-engineer our platform, or attempt to interfere with Oniva’s security or functionality;
- Create multiple accounts using variations of the same email address to bypass usage limits;
- Use the Services to impersonate others, mislead users, or promote fraudulent or harmful activity.
Violation of these terms may result in immediate account suspension or termination, and permanent removal of your hosted websites.
15. Service Modifications and Availability
We may modify, suspend, or discontinue any part of the Services at any time with or without notice. We aim to maintain high uptime, but we do not guarantee uninterrupted availability. We may introduce new features or impose limits on certain functionalities.
16. Termination
You may cancel your account at any time through your dashboard. Upon termination:
- Your content will be deleted;
- Paid services will be immediately terminated without refund;
- We may retain backup copies for legal and operational purposes.
We reserve the right to suspend or terminate accounts that violate these Terms or pose a risk to the platform or other users.
17. Disclaimer of Warranties
Oniva.io is provided “as is” without warranties of any kind. We do not guarantee that:
- The AI-generated content will be accurate or error-free;
- The Services will be uninterrupted or secure;
- Your website will meet any legal or professional standards.
Use is at your own risk.
18. Limitation of Liability
To the maximum extent permitted by law, Oniva and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use or inability to use the Services.
In no event shall our total liability exceed the amount you paid to Oniva in the 12 months prior to the event giving rise to the claim.
19. Indemnification
You agree to indemnify and hold harmless Oniva, its affiliates, officers, and employees from any claims, damages, losses, or expenses arising from:
- Your use of the Services;
- Your violation of these Terms;
- Your infringement of any third-party rights.
Use is at your own risk.
20. Changes to the Terms
We may update these Terms from time to time. If changes are material, we will notify you via email or through the platform. Continued use of the Services after such changes constitutes acceptance of the new Terms.
21. Governing Law and Dispute Resolution
These Terms are governed by the laws of Brazil. Any disputes will be resolved exclusively in the courts located in Vitória - Espírito Santo. You agree to submit to the personal jurisdiction of those courts.